Orders are usually processed and shipped within 2–4 business days (Monday through Friday, 10 AM – 5 PM EST).
Domestic (U.S.): USPS and UPS
International: DHL and UPS
Yes ! We ship worldwide. International customers are responsible for any duties, taxes, or customs fees imposed by their country.
Yes. You’ll receive a tracking link via email once your order ships.
PRESALE CGC items typically ship once they are received from the grading company. Please check the product page for estimated timelines.
Tracking updates may be delayed. If there's no movement after 5 business days, please contact us so we can investigate.
All prints are shipped inside a top loader, secured by cardboard on each side.
Orders can be canceled within 2 hours of placement. After that, we cannot guarantee cancellation if processing has begun.
Returns are accepted within 15 days of receiving your order. Items must be returned in original condition. Refunds may not be issued for damaged or used items.
Contact us through email: info@galaxycon.comwith your order number and reason for return.
Contact us through email: info@galaxycon.comwith your order number and a photo of the damaged item and the packaging. You can return your item for a refund or a replacement.
Yes—all autographs are 100% authentic and JSA certified, unless stated otherwise in the product listing.
No. All autographs are pre-signed and cannot be personalized or customized.
Yes ! We carry a selection of CGC-graded comic books and trading cards. Check the product description for grading details.
Credit cards, Debit cards, Afterpay, Shop Pay
Yes. All payments are processed securely through encrypted payment gateways.
We’re open Monday through Friday, 10 AM – 5 PM (EST).
Reach out via email or through our online support form. We typically reply within 1 business day.
