PRIVACY POLICY

GalaxyCon understands that your privacy is important, especially when providing sensitive, personal information on the internet. This Notice will govern our Privacy Policy and applies to all users of this website, whether or not a transaction of any kind is conducted during each browser session.

Track Your Order

GalaxyCon will not sell your name or personal information to third parties. But we do sometimes need to share your information with carefully selected third-party services in order to provide you with relevant experiences. Each of these tools is vetted to assure they are as protective of your data as we are.

We use your card and address information to process transactions via third-party payment processors. We don’t store your credit card information, but our payment partners may make your future purchases easier and faster.

If you use third-party services, such as Facebook, to log into your account, information must be shared with the partner for this to work. It helps you log in faster in the future and saves you time remembering your password.

GalaxyCon does reserve the right to participate in cooperative database services. These services help us to direct print catalogs, mailings, digital ads, and other marketing initiatives to appropriate purchasers and website visitors.

Name and mailing addresses may be shared between participating parties in the cooperative database services, but no credit card information or other sensitive personal information is ever provided to the cooperative.

If we need to share personal information with third parties to perform services on our behalf, then the third party’s access, use, and disclosure of the personal data must also comply with EU-US and Swiss-US Privacy Shield frameworks. That ensures that companies have a standard for protecting and processing your data.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you are on our mailing list and you ask us to remove you, we will do so immediately and will not attempt to sell your information. We respect your privacy.

Cookies

GalaxyCon does utilize "cookies" to help recognize you as a repeat visitor and to track traffic patterns on our site. We use this info to improve the user-friendliness and functionality of our site.

We use cookies to obtain a variety of information which provides us details about what product and information interests our visitors view the most. Cookies can also be used to protect your information. If you wish to disable our cookie from obtaining this information, you can do this on your browser or seek programs allowing you to visit our site anonymously without losing most of the site's functionality.

GalaxyCon uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Information Security

Your personal information is only accessible to a limited number of qualified employees who are given a password in order to gain access to database information. While we take commercially reasonable measures to maintain a secure site, electric communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place. We will not be liable for any such occurrences. You will find that almost all Internet e-commerce providers make this same claim, especially if they establish privacy policies such as this one.

Privacy Policy Changes

Our business changes constantly as do our Privacy Policy and the Conditions of Use. GalaxyCon may e-mail periodic reminders of our Notices and Conditions unless you have instructed us not to. You should check our website frequently to view recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of collected customer information without the consent of affected customers.

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. 

What We Collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • For the exhaustive list of cookies, we collect see the "List of cookies we collect" section.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. We do not share your information with third-party providers.