Shipping policy

Orders received for items in stock will be shipped within 3 business days. 

When you place a Personalized Autograph order with us, we will collect your order with all of the others until the date of the respective event. Each week following our events, we get the autographs ready for the talent to sign. We package each photo, poster, Funko, send-in, etc in a protective bag and board and include the Special Instructions, "Autograph To", and JSA Authentication information with every item. We place a variety of Sharpies and Paint Pens in our box, include lots of padding for the items, and ship the box to the talent with a return box and return shipping label inside. Unless something comes up, it usually takes two to three weeks for the talent to ship the items back to us. When we get them, we set aside the ones that need authentication. A JSA representative comes to our office twice a week to process those items, and everything ready for shipment gets sent to you within 48 hours.

Each Personalized Autograph you purchase will come to you separately because everything comes back to us from each celebrity at different times.

We do not combine shipping rates on Personalized Autograph items.