GalaxyCon Raleigh is Jul 29 - Aug 1, 2021 at the Raleigh Convention Center

The Raleigh Convention Center does not have wheelchairs available for rent, but you are welcome to bring your own.

We have partnered with NC Mobility to supply scooters and wheelchairs for rent during the show.

Restrooms are available in main lobby, ballroom lobby, south lobby, and mezzanine.

Family and gender neutral restrooms are also available in the main lobby, ballroom lobby, and mezzanine

Faucet controls automatically start through sensors

Please visit the Convention Center's website to view placement of facility restrooms and elevators per facility level.

We use Google Live Transcribe to provide written transcripts in real time of our panels for the hearing impaired.

Please notify us two weeks in advance of the event so that we can make sure this technology is engaged in the panels you’d like to attend if you are hearing impaired: raleigh@galaxycon.com

In general, animals are not permitted inside the Raleigh Convention Center except for the following instance:

Service animals, which the Americans with Disabilities Act defines as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. The dog must be trained to take a specific action when needed to assist the person with a disability. Emotional support, therapy, comfort, or companion animals do not qualify as service animals under the ADA. Also, service animals in training are not considered service animals under the ADA.

Attendees requiring the assistance from a service animal may pick up a Fast Pass Button at the Info & Disability Booth that will allow them access to the Fast Lane in the Autograph and Photo Ops area of the convention.

All sanitary needs for animals are the responsibility of the handler, and the animal must remain in the control of the handler at all times.

While it is not necessary, we encourage guests with assistive animals to contact facility management (919) 995-8500 in advance of the event in order to most appropriately accommodate the needs of the guest and their animal

Those requiring assistance from their PCA may request a complimentary companion day pass at the info & disability booth. This pass grants the PCA access to the event as well as a Fast Lane Badge for Autographs and Photo Ops in the celebrity area. PCAs are not granted VIP badges, even if the person requiring assistance has a VIP pass.

GalaxyCon Raleigh attendees may be photographed or filmed at any time at the convention. By purchasing admission to GalaxyCon Raleigh, all attendees consent to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. In other words, by attending GalaxyCon Raleigh, you give your consent to be photographed and appear on camera.

All attendees are expected to conduct themselves in a manner which is respectful of other attendees at all times. You may not engage in any kind of behavior that could be deemed harassing, bullying, or stalking in any way. While this is a very friendly environment, please DO NOT TOUCH ANYONE without EXPLICIT CONSENT. Do not touch peoples’ hair, bodies, costumes, props, or other items without permission. PLEASE RESPECT EVERYONE’S SPACE. Please engage in social distancing from anyone you are unfamiliar with, and even with friends, do not disregard social distancing without permission and consent. Do not use hateful speech. Do not follow anyone without their permission. Security personnel are on site to assist anyone that feels uncomfortable at the event, and you may also ask for assistance at our info desk at pre-registration. If Security, Raleigh Police, or GalaxyCon Staff consider anyone’s behavior to be in violation of the code of conduct policies, you may be ejected from the event and have your wristband or badge removed without refund or recourse of any kind. <br><br>Any illegal behavior will be prosecuted to the fullest extent of the law. If it is illegal outside of the convention, it is illegal inside the convention. Please be respectful of others at all times so that we can all have an outstanding event.

All signs and banners must follow all of the rules of both costumes and props, and are also subject to the general rating of the convention (PG-13) and all other convention policies. Signs and banners may not contain solicitation (“Will _____ for _____.”, or any variation). We have a strict NO SOLICITATION POLICY! Signs and banners must also contain zero profanity and offensive material. You may carry a sign as part of your costume, so long as the sign is clearly relevant to the character you are portraying. Examples include: “Objection!” signs for a Phoenix Wright costume, “Hey, listen!” signs with a Navi costume, etc. Signs and banners that do not comply with this policy or any other will be confiscated, and may result in your removal from the convention. This policy also applies to white boards and other writing surfaces being displayed to the public. Regardless of whether the sign is acceptable or not, no sign or banner may be affixed to any surface in or around the Convention Center. GalaxyCon Raleigh reserves the right to amend or change these rules at anytime for any reason to provide for the safety, security and general well being of attendees and the general public.

GalaxyCon Raleigh is dedicated to the safety and security of ALL attendees. NO WEAPONS ARE ALLOWED. Use common sense and remember what seems harmless to you may appear like a threat to someone else. All attendees must adhere to North Carolina State Law at all times during the weekend of GalaxyCon Raleigh, including laws regarding firearms and weapons. If it is illegal outside of the convention, it is illegal inside the convention. Please read this entire policy before attending GalaxyCon Raleigh. Failure to follow this policy may result in your removal from the convention without refund. We have ZERO TOLERANCE FOR WEAPONS. The following items are NOT ALLOWED at GalaxyCon Raleigh: • NO Live firearms: This includes modern guns, hunting guns, historic guns, airsoft guns, BB guns, cap guns, paintball guns, or pellet guns – either functioning or de-commissioned. • NO CONCEALED FIREARMS EVEN IF YOU HAVE A PERMIT. • NO Realistic replica firearms: This includes reproduction, fake or toy guns that can be confused for functional firearms – either metal, solid resin/plastic/rubber. • NO Functional projectile weapons: This includes blow guns, functioning crossbows, functioning longbows, silly string, slingshots, water balloons and water guns. No props or weapons capable of firing any projectile or powder charge of any kind. • NO Sharpened metal-bladed weapons: This includes axes, daggers, hatches, knives, kunai, shuriken, swords, sword canes and switchblades. • NO Explosives: This includes firecrackers and fireworks. • NO Chemical weapons: This includes mace and pepper spray. • NO Blunt weapons: This includes brass knuckles, clubs and nunchaku. • NO Hard prop weapons: This includes props made of metal, fiberglass and glass. • NO laser pointers. If you have a laser pointer in your prop or weapon, make sure it cannot function by either removing the batteries, or simply not bringing it. • NO Items that cause excessive noise levels like vuvuzelas, grenade whistles and grenade horns. • NO Aerosol mustard. • NO Tasers. Prop weapons are homemade or commercially rendered costume prop weapons that support the overall look of a costume or character, including futuristic prop weapons made to look like phasers, ray guns, light sabers, etc…

All costumes at GalaxyCon Raleigh must be PG during regular exhibition room hours. After hours, please keep it PG-13. We are a family friendly show. Use common sense. Anything that is illegal outside of the convention is illegal inside the convention. Prop weapons will be allowed providing they are composed of cardboard, foam, wood or other light materials. Prop firearms are only allowed if they are clearly toys or props which are made of cardboard, foam, or other lightweight materials. They must also have an orange tip. Dull metal-bladed replica props must be peace bonded, checked, and tagged at the prop check table. Security will deny entry to anyone without a properly tagged prop. Bows and crossbows will only be permitted if they’re absolutely prop in nature – no tension on the string beyond what it takes to keep it straight, and arrows should not have any form of tip. You are NOT permitted to bring arrows with metal tips into the event under ANY circumstances. No items can have exposed sharp points, sharp edges, excessive weight or any other features that could be deemed dangerous to others. All props must be checked at the Prop Check Table, where security will inspect the prop and issue a tag to be placed in a visible area on the prop. EVERY prop will be handled on a case-by-case basis. You may be asked to take further measures to make the prop safe before it will be given approval. Be prepared for this contingency. Approved prop tags must be visible on your prop at all times. Removing the prop tag is a violation of the Prop Policy and will result in immediate expulsion from GalaxyCon Raleigh. Any approved prop weapon may be revoked at any time at the discretion of GalaxyCon Raleigh staff or security, for reasons including, but not limited to, the item being utilized or brandished in an inappropriate fashion or if complaints are received regarding its improper display. GalaxyCon Raleigh reserves the right to refuse entry of any prop/weapon it deems unfit for any reason. Any misuse of a prop/weapon (horseplay, dueling, fighting, running/swinging, firing, etc.) is grounds for removal and or ejection from convention premises without recourse, up to and including legal action depending on the severity of the offense. PURCHASED PROPS AND REPLICAS: If you purchase a replica or prop from the Vendors Room that does not comply with the GalaxyCon Raleigh Weapons/ Prop policy, you must leave it at the booth and retrieve it when you are ready to leave or when the exhibition room closes. You must take it to your vehicle, or hotel room immediately. PLEASE NOTE that if you violate any of the above rules you WILL be removed from the convention. THERE ARE NO EXCEPTIONS. If you are asked to leave by a member of GalaxyCon Raleigh security or staff, you are required to comply with their requests or risk intervention by law enforcement. These decisions are based on the discretion of the security or staff member you are dealing with that exact moment. Do not attempt to skirt the rules. Do not attempt to play games with security or staff. Use common sense. If you cannot abide by the rules, please stay home. We will not endanger or put any of our attendees at risk because you want to have a more authentic costume. GalaxyCon Raleigh reserves the right to amend or change these rules at anytime for any reason to provide for the safety, security and general well being of attendees and the general public. GalaxyCon Raleigh reserves the right to deem a costume as unacceptable and request the wearer make modifications as necessary, change out of the costume entirely into more appropriate clothing, or require you to leave the convention. If your costume hinders your vision or movement in any way, you should have a friend, or “handler”, with you at all times who can move and see freely. Leashes are permitted; however, if you are wearing the collar, you must be holding the handle. Leashes should not be extended between two or more people, as this causes an issue for the other patrons. Masks are allowed, however security and staff may ask you to remove your mask at any time, for any reason for identification purposes. No public exposure. No flashing. State law says that a violation of public decency laws has occurred when the genitals, buttocks, or breasts are exposed to public view for any reason. You must wear shoes at all times (no bare feet) for safety purposes. QUESTIONABLE MATERIAL: Some costumes from anime, comic books, sci-fi, video games, and other sources may contain questionable material. We do not allow the use of hate symbols on costumes. You may wear a costume that is an accurate representation of an existing character in fandom, but shock costumes, or costumes which have the sole purpose of offending and disrespecting other individuals, cultures, or religions in any way, will not be tolerated. We ask that you be respectful of other attendees. UNIFORM COSTUMES: Costumes that may be confused with LOCAL LAW ENFORCEMENT OR OTHER EMERGENCY RESPONSE PERSONNEL UNIFORMS are not permitted. GalaxyCon has the absolute right and sole discretion to determine whether a uniform costume is permitted or too close to a real world uniform and to ask an attendee who is wearing a costume that is too close to a real world uniform to adjust it or remove it. ROLLER SKATES: The Convention Center has banned roller blades, bicycles, roller blades, skateboards, scooters, Segways, wheeled shoes such as Heelys, etc. inside the convention. You may carry these items as a prop, but you may not ride them at any time in the convention center. Hoverboards are banned as well. THE “PROXIMITY RULE”: Any part of your costume that extends more than four inches (4”) off of your body is officially considered a “prop” (wings, spikes, helmets, etc.) and should adhere to both the costume policies and weapon policies above. GalaxyCon reserves the right to amend or change these rules at any time for any reason to provide for the safety, security and general well being of attendees and the general public.